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March 20 Update from TCI

At Teton Cancer Institute, your health and safety are always our top priority, this is especially true during the COVID-19 pandemic. We are taking extra steps to keep you safe in our care and we encourage you to use caution outside our clinic, since many of you are immunocompromised.

Here is what you can expect when you come in for treatment during this time. Ahead of your appointment, we will call you to ask a series screening questions to determine if you are experiencing any symptoms associated with COVID-19 or may have been somewhere recently where you could have been exposed to the virus. When you arrive at Teton Cancer Institute, we will take your temperature and ask you the screening questions again to determine if anything has changed since we spoke on the phone. While this will be an extra step in our check-in process, it is important to keep us all safe.

Our team is also practicing social distancing as much as we possibly can. Don’t be surprised if you notice some changes to the treatment areas. Giving everyone a little more space can reduce the spread of germs.

To reduce your risk of exposure, we plan to conduct some visits online using telemedicine. We are still working on rolling out this system and will be in touch soon if this is an option for your care plan. We understand this is a challenging time, so remember we have social workers on our team who can provide counseling and connect you with community resources. 

Finally, we are trying to reduce the number of people coming in and out of Teton Cancer Center and we need your help. When you come in for your appointment, we temporarily need to ask you to only bring one other person. All visitors will have their temperature taken upon arrive and be asked the COVID-19 screening questions. All visitors will need to be at least 18 years old to enter the clinic. We know it is a lot to ask, but, if you can, please consider coming to your appointment by yourself and having your loved one drop you off and pick you up outside.

We are doing everything we can to help combat the virus and keep you safe. As the situation changes in our community, we will provide you with more information.

Please know we are here for you and your loved ones during this difficult time.

Your team at Teton Cancer Institute